Terms of Service

Last updated: 25 September 2026 · Versione italiana

1. Who We Are

Apex is operated by Federico Rocco, Rome (RM), Italy. You can contact us with the /support command on any server where Apex is present (email: apexbotsupport@gmail.com).

2. The Service

Apex is a multipurpose Discord bot offering music playback (YouTube, Spotify, SoundCloud), leveling, economy, giveaways, roles, welcome messages, moderation, tickets, temporary voice channels, social notifications, custom commands, automations and a web dashboard. Premium adds features such as the AI assistant, audio filters, AutoMod and two extra music bots (Apex 2 and Apex 3). The exact list of Free and Premium features is shown on apexbot.it and is part of these Terms.

What you need: a Discord account and a Discord server where you are allowed to add bots. Apex works with every official Discord app (desktop, web and mobile). Music playback depends on the availability of the third-party platforms it plays from. Apex does not use any technical protection measure (DRM) on your side.

3. Eligibility and Accounts

• You must be old enough to use Discord under Discord's Terms of Service in your country.
• To buy Premium you must be legally able to enter into a contract; if you are a minor, you need the consent of a parent or legal guardian.
• Purchases are made while logged in with Discord. Premium is linked to the Discord account used at checkout and is personal: it cannot be sold, transferred or shared with other accounts.
• You are responsible for the security of your Discord account and for everything done with it on Apex.

4. Acceptable Use

When using Apex you agree to:

• Comply with Discord's Terms of Service and Community Guidelines at all times.
• Not use the bot for any illegal purpose, harassment, or to infringe the rights of others.
• Not attempt to abuse, exploit, overload, reverse-engineer or disrupt the bot or its infrastructure.
• Not use the bot, or upload content through the dashboard, to distribute spam, malware, illegal content or content you do not have the right to share.
• Not resell Premium or try to get around its limits, including using more than one free trial (for example with other cards, emails, accounts or servers).

5. Plans and Prices

• Apex offers a Free plan, a Premium monthly subscription (€2.50/month), a 7-day free trial of Premium and a one-time Lifetime purchase (€20).
• All prices are in euro and are final: they include all taxes, if any, and there are no other costs or fees. The amount shown on the checkout page is the total you pay.
• Payments are processed securely by Stripe. We never receive or store your card details. The available payment methods are those shown at checkout.

6. How the Contract Is Concluded

1. Choose a plan on apexbot.it and log in with Discord.
2. You are taken to the Stripe checkout page, which shows the product, its price and, for the monthly plan, the automatic renewal. Before paying you can check and correct every field you entered, or go back and change plan.
3. Tick the box to accept these Terms, then click the payment button: this places an order with an obligation to pay (for the free trial, the obligation to pay starts when the trial ends, unless you cancel before).
4. The contract is concluded when Stripe confirms your payment (or the start of your trial). Right after, you receive a confirmation by Discord DM and by email, with the invite links, a summary of your purchase and a copy of these Terms.

The contract is available in English and Italian. We keep a record of your purchase and of every version of these Terms, and we will send you a copy on request.

7. How Premium Works

Premium applies to the servers where you (the Discord account that bought it) add the Premium bots. The bots automatically leave servers where they were added by an account without active Premium, or where the person who added them cannot be verified.

8. Monthly Subscription and Free Trial

• The monthly subscription renews automatically every month and is charged to your payment method until you cancel it.
• You can cancel at any time, without any cost, from your account panel on apexbot.it or from the Stripe customer portal. Cancellation takes effect at the end of the current billing period: Premium stays active until then and you will not be charged again.
• If a renewal payment fails and is not recovered, Premium ends and the Premium bots leave your servers. Your server settings are kept, so you can come back later.
• If we change the price of the subscription, we will tell you by email or Discord DM at least 30 days in advance. The new price applies only from the first renewal after that date, and you can cancel before it applies.
• Free trial: new customers may get a 7-day free trial of Premium; a valid payment method is required. If you do not cancel before the trial ends, it automatically becomes the paid monthly subscription (€2.50/month), charged at the end of the trial. Cancelling during the trial costs nothing.
• The free trial is limited to one per person (one per payment card, email address and Discord account) and one per Discord server, and it covers a single server. To enforce this we automatically check whether the card, email or account has already been used for a trial (see our Privacy Policy). If a trial is not allowed, it is cancelled immediately without any charge; if you think this is a mistake, contact us and a person will review it.

9. Lifetime

• Lifetime is a one-time payment that gives access to the Premium features for as long as Apex is operated (the lifetime of the service, not of the buyer), including new Premium features added in the future. There is no renewal.
• Lifetime is linked to the Discord account used at checkout and cannot be transferred.
• If we permanently discontinue Apex, we will tell you at least 30 days in advance and refund the unused part of your Lifetime purchase (see Section 11).

10. Right of Withdrawal and Refunds (14 days)

You can withdraw from the contract and ask for a refund within 14 days of the purchase (or of the start of the free trial), without giving any reason.

• How: use the /refund command on Discord, or the Withdraw from contract here button on our website. Both require the Discord account used for the purchase, so we know exactly whom to refund. These are the channels we handle requests on.
• How much: the refund is full: we give back everything you paid for that purchase, with no deduction. This applies to every plan (Premium, Lifetime and the subscription that follows a free trial).
• When: we refund within 14 days of your request, through Stripe, to the payment method you used, at no cost for you. When the refund is made, the Premium access paid with that purchase ends.

11. Other Refunds

• Unused part of Lifetime: where these Terms provide a refund of the "unused part" of Lifetime, it is equal to the amount paid minus €2.50 for every 30 days of Premium already used (never below zero).
• After 14 days payments are non-refundable, except in the other cases provided by these Terms (Sections 9, 12, 13 and 19) or by law.

12. Changes to the Service

We may change, improve or replace features of Apex for valid reasons, such as security, legal requirements, changes made by Discord or by the music platforms, technical improvements or the addition of new features. Changes are made at no extra cost for you. If a change negatively affects your access to or use of Premium in a way that is more than minor, we will tell you in advance by email or Discord DM, and you can end the contract free of charge within 30 days of the notice or of the change (whichever is later). In that case we refund the unused part: for the monthly plan, the days not used of the current billing period; for Lifetime, as described in Section 11.

13. Legal Guarantee of Conformity

If you are a consumer, you benefit from the legal guarantee of conformity for digital services (articles 135-octies and following of the Italian Consumer Code, Legislative Decree 206/2005): we are responsible for any lack of conformity of Premium that occurs during the whole period it is supplied. If Premium does not work as described, contact us: we will bring it into conformity free of charge within a reasonable time. If that is not possible, is not done within a reasonable time, or the defect is serious, you can ask for a proportionate price reduction or end the contract and get a refund for the period in which the service was not in conformity. The Free plan is provided free of charge "as is".

14. Availability and Third-Party Services

We work to keep Apex online, but short interruptions can happen for maintenance, updates or causes outside our control. Apex runs on Discord and relies on third-party services such as Stripe, YouTube, Spotify, SoundCloud and Anthropic, whose use is also subject to their own terms; these platforms may change or restrict access at any time, which can affect some features such as music playback. Your rights under the legal guarantee (Section 13) are not affected.

15. AI Assistant

The Premium AI assistant generates answers automatically. Answers may be inaccurate, incomplete or out of date: do not rely on them for medical, legal, financial or other professional advice, and do not send sensitive personal data to the assistant. You are responsible for how you use its answers.

16. Your Content

You keep all rights to the content you add to Apex (for example images uploaded through the dashboard, custom commands, messages, playlists and settings). You give us permission to store, process and display it only as needed to run Apex for you and your server. You are responsible for that content and confirm you have the right to use it. Images uploaded through the dashboard are reachable by anyone who has their link.

17. Intellectual Property

The Apex name, logo, bots, website, dashboard and their software belong to us. You receive a personal, non-exclusive, non-transferable right to use Apex according to these Terms; no other rights are granted.

18. Liability

We are responsible for providing Apex as described in these Terms. Our liability is limited to damages that were a foreseeable consequence of our breach when the contract was concluded (article 1225 of the Italian Civil Code). We are not liable for interruptions or problems caused by Discord, by music platforms or by other third parties outside our control, or by force majeure. These limits do not apply in case of intent or gross negligence (article 1229 of the Italian Civil Code), to damage to life or health, or where the law does not allow them, and they never limit your rights as a consumer, including the legal guarantee of conformity.

19. Suspension and Termination

• You may stop using Apex at any time by removing it from your server and, if you have one, cancelling your subscription (Section 8).
• We may terminate your Premium with immediate effect, under article 1456 of the Italian Civil Code, if you seriously breach Section 4 (for example fraud, illegal use, attacks on our infrastructure, resale, or circumventing the free-trial limits). We will tell you the reason. In that case the monthly subscription is not charged again and the current billing period is not refunded; for Lifetime, we refund the unused part (Section 11), without prejudice to our right to compensation for any damage caused.
• For less serious breaches we may restrict access to specific features or servers, after warning you when possible.

20. Privacy

Your use of Apex is also governed by our Privacy Policy, which explains what data we collect and how it is used.

21. Changes to These Terms

We may update these Terms for valid reasons, such as changes in the law, in the service or in the platforms Apex depends on. The "Last updated" date above reflects the latest revision, and every previous version stays archived. We will tell paying customers about important changes by email or Discord DM at least 30 days before they take effect. If you do not agree, you can end the contract before that date: we refund the unused part (for the monthly plan, the days not used of the current period; for Lifetime, as described in Section 11). Each purchase remains governed by the version of the Terms accepted at checkout, unless you accept the new version.

22. Governing Law, Complaints and Disputes

These Terms are governed by Italian law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live. If you are a consumer residing in Italy, the competent court is the one of the place where you live (article 66-bis of the Consumer Code); if you live in another EU country, you may bring a claim before the courts of your country.

For any complaint, use the /support command on Discord: we reply as soon as possible and in any case within 14 days. We have not joined any out-of-court dispute resolution (ADR) body and we are not subject to any code of conduct.

23. General

If any part of these Terms is found invalid, the rest remains in force. Our failure to enforce a right is not a waiver of that right. These Terms, together with the Privacy Policy, are the entire agreement between you and us about Apex. The English and Italian versions are equally valid; in case of discrepancy, the version more favourable to the consumer prevails.

24. Contact

For any question about these Terms, use the /support command on any server where Apex is present.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To send it, open a ticket with the /support command on Discord, from the Discord account used for the purchase, so we know exactly whom to refund, and you can leave name, address and signature blank: the service and the date are enough. The quickest way is still the /refund command or the Withdraw from contract here button, which require no form at all.

• To: Federico Rocco (Apex), Rome (RM), Italy — via a /support ticket on Discord
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): ______
• Ordered on (*) / received on (*): ______
• Name of consumer(s): ______
• Address of consumer(s): ______
• Signature of consumer(s) (only if this form is notified on paper): ______
• Date: ______

(*) Delete as appropriate.